• Supporting safe and comfortable rest for clients with mobility limitations, chronic illness, or post-surgical recovery needs.
• Assisting carers with transfers, repositioning, and hygiene care by raising the bed height and adjusting client posture.
• Reducing fall risk in high-risk clients by using low or floorline beds with optional side rails or perimeter guards.
• Improving pressure redistribution when paired with compatible pressure-relief mattresses for clients at risk of pressure injuries.
• Allowing users to independently adjust their own positioning (e.g., raise head to sit up, elevate legs for circulation) for enhanced comfort and autonomy.

• Electric Height Adjustment: Enables safer transfers and easier personal care by raising or lowering the bed as needed.
• Backrest and Knee Elevation: Motorised adjustment allows users to sit up, recline, or elevate their legs for comfort and circulation.
• Lockable Castors: Ensures the bed stays in place during transfers or while the user is in bed, improving safety.
• Side Rail Compatibility: Many models support removable or adjustable side rails for fall prevention or transfer assistance.
• Low or Floorline Configuration: Some beds lower to 200–250mm from the ground to reduce injury risk from falls, especially in dementia or palliative care settings.

• Standard Adjustable Bed: Electrically adjustable height, back, and leg positions; designed for home or aged care environments.
• Hospital Bed: Clinical-grade bed with advanced features such as Trendelenburg tilt, reinforced frames, and integrated controls for nursing staff.
• Bariatric Bed: Wider, reinforced beds with high weight capacities (typically 200–300kg+), often including heavy-duty motors and side rails.
• Low Bed: Low-profile beds that reduce the distance to the floor, minimising injury risk from falls. Commonly used in dementia care or high-fall-risk clients.
• Floorline Bed: Ultra-low beds that lower to as little as 100–150mm from the floor. May eliminate the need for side rails or mats in high-risk users.
• Companion Beds: Non-adjustable beds that visually match adjustable models—ideal for partners or shared rooms in aged care or home environments.
• Transportable Folding Bed: Lightweight and foldable electric beds, used for short-term care or when portability is essential (e.g., for temporary accommodation or in-home trial setups).

• 🛏️ Client at high risk of falls → Floorline Bed
  Minimises fall injury risk by lowering close to the ground, often paired with perimeter guards or fall mats.
• 🛏️ Clients receiving care from family → Home-Style Adjustable Bed
  Blends with home décor while still offering essential functions like electric backrest, knee bend, and height adjustability.
• 🛏️ Obese clients or users over 150kg → Bariatric Bed
  Wider frame, heavy-duty components, and reinforced motors ensure safety and durability under higher loads.
• 🛏️ Clients with progressive neurological conditions → Full Hospital Bed
  Advanced positioning, tilt, and accessory compatibility assist with long-term care and pressure management.
• 🛏️ Palliative or end-of-life care → Low Bed with Pressure Care Mattress
  Allows easy repositioning, pressure redistribution, and comfort without excessive bulk or institutional appearance.

• 🚫 Client sleeps on the floor due to falls or agitation: Consider a floorline bed with no rails or a mat system. Standard low beds may still be too high in these situations.
• 🚫 Client is non-weight-bearing and carer is physically limited: Standard beds without height adjustment may risk carer injury. Recommend electric height-adjustable bed with hoist access.
• 🚫 User is too large for a standard single bed (over 120kg or wider frame): A bariatric bed is needed to ensure safety, comfort, and equipment longevity.
• 🚫 Client tends to roll or slide out of bed unintentionally: A bed with no rails and without perimeter support may be unsafe. Consider rails, fall mats, or a wider bed under clinical advice.
• 🚫 Family requests hospital-style features but client is in palliative care: A full-feature hospital bed may appear too clinical for some families. Consider a low-profile adjustable bed with pressure care mattress for dignity and comfort.

Hospital beds often have advanced features like Trendelenburg tilt, clinical-grade side rails, and integrated controls for staff. Adjustable home beds offer core functionality—like raising the back, knees, and overall height—without looking overly clinical.

Beds are typically sold as a frame only. However, pressure-relief mattresses or compatible foam options can be bundled. It’s important to select a mattress that suits the client’s pressure care needs and matches the bed dimensions.

Yes—most beds come in split or modular frames for easy transport. Assembly is usually done on-site. Always check dimensions if doorways are narrow, or if stairs are involved. We offer delivery and setup services to assist.

Only if it’s flexible and designed for movement. Most standard innerspring mattresses are not suitable. We recommend using a compatible pressure care or flexible foam mattress rated for adjustable beds to prevent motor strain or poor positioning.

Not always. Side rails can help prevent falls but may not be appropriate for all clients—especially those with cognitive impairment or at risk of climbing over. Some users prefer perimeter guards or floorline beds with fall mats instead. Rails can be added or removed later.

Choose a bed with long-term flexibility: electric height adjustment, back and leg elevation, and compatibility with advanced positioning (e.g., Trendelenburg). A hospital-grade bed is often recommended, paired with a high-level pressure care mattress. Ensure room for hoist access and carer tasks.

Not all low beds support side rails when fully lowered. Some floorline models offer integrated low-profile rails or perimeter supports. Always check rail compatibility at lowest height, and consider alternatives like fall mats or bed-exit alarms.

Yes—beds with electric height, back, and knee adjustability are generally considered essential for functional support and care. A clinical justification from an OT or physio is required. Features like Trendelenburg tilt or bariatric capacity must be clinically necessary and justified in the funding application.

Only hospital-grade beds typically offer these features. Trendelenburg tilt may be used in acute care or advanced neurological cases under clinician supervision. Most home-style beds do not offer this due to complexity and risk of misuse.

Yes, we offer regional delivery and installation services, but lead times and fees may vary depending on location. Beds ship in modular components and require on-site assembly. Always confirm access (e.g., stairs, ramps, tight spaces) before dispatch.

Ensure the bed frame has sufficient clearance underneath for hoist legs (typically 130–160mm). Avoid low beds unless they have hoist-compatible bases. If hoisting is expected long-term, confirm the mattress and rail setup also supports safe access.

Yes—some beds are available in king-single, long-single, or even double-wide bariatric formats. Extended frames and wider mattresses must be ordered specifically. Always check maximum safe working load (SWL) and motor strength for larger clients.

Only if it’s specifically designed for adjustable bases. Standard inner-spring mattresses may not bend properly and could damage the motor or feel uncomfortable. We recommend using a compatible pressure care or flexible foam mattress.

Yes—most beds come in single, king-single, or long-single sizes. They are modular for easy transport and assembly. We recommend measuring your room and checking doorway access before delivery. Our team can help assess fit.

Yes—beds work on both. Lockable castors prevent movement. On hard floors, use optional non-slip pads. Avoid placing directly over rugs that could catch in castors or interfere with adjustability.

Most adjustable beds raise to around 650–750mm (mattress platform height), which helps carers with transfers and reduces bending. Some models go higher or lower—ideal for specific clinical needs.

Side rails are usually optional. Some beds include them, but others must be ordered with compatible rails. Rails can help prevent falls but aren’t always suitable for every client—especially if confusion or climbing risk is present.

Yes—most beds come with a handheld remote or pendant. These allow the user to raise/lower the bed and adjust the head and leg sections. Some hospital-style beds have nurse lockout functions if needed.

Check if the bed is still plugged into the wall and if the power board switch is on. Many beds also have a reset button on the remote or base. If using a remote with batteries, try replacing them. If problems persist, contact us for servicing.

Some models have emergency battery backup that allows for basic positioning during power loss. If your model does not, the bed will stay in its last position until power is restored. We can recommend beds with this feature if needed.

This can happen if the headrest is raised too high for long periods. Try repositioning more often or use a profiling bed with knee bend adjustment to prevent downward sliding. A friction-reducing mattress cover or wedge may also help.

Some beds allow independent leg and knee elevation, while others lift both as one motion. Let us know your preference—we can help select a bed that suits your postural needs or swelling relief goals.

First, check the cable connection at both ends and ensure the bed has power. If the remote uses batteries, try changing them. If wired and still unresponsive, the handset may need replacing. Contact us for a compatible replacement or technician check.

It depends on the clearance under the bed. Floorline beds may sit too low for most hoist legs. Choose a bed with hoist-compatible clearance (typically 130–160mm under the frame) or one with adjustable base height if hoisting is required regularly.

If a motor fails, the bed may become stuck in its last position. Most components are modular and replaceable. We can organise a technician to assess and repair. Preventative servicing is recommended annually to avoid unexpected failures.